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Parent Portal Self Service

Updating Household Information from Parent Portal
 
Parents can view and request updates/changes to information on a household,family relationships ,contact information and emergency contacts for a student. The registrar at the school will verify and make the necessary changes. A request can also be denied by the registrar in case of incomplete or missing data. 
 
Primary Household: Parent can view and request updates to their household information – phone number, address (can be viewed only), members of household. Demographic data for student can also be viewed and updates requested.Parent can view, update, add and remove emergency contacts for student(s). 
 
Secondary Household: Parent can view and request updates to their household information – phone number, address (can be viewed only), members of household. Demographic data for student can also be viewed and updates requested. 
 
Step 1 
Select Household Information from the Index. In case there is no home phone, the household phone can be the primary phone for a parent. For example a parent’s cell phone. Please contact the registrar at your student’s school for any address changes. 
 
Step 2
Select Family Members from the Index. Each member of the parent’s household will be listed and updates can be requested 
 
Step 3
To view and update the student’s demographic and emergency contacts Select a student from the ‘Select a Student’ dropdown Note: This option is only presented if there are multiple students in the household Then select Demographics from the Index 
 
Step 4 
Multiple Students in the household Single Student in the household View/update student demographics information.
 
Step 5 
Verify/Update/Remove Emergency Contact 
 
Step 6 
Adding a new emergency contact Select ‘Add Contact’ Note: Please provide at least one phone number. Without a phone number for the emergency contact, this request will be denied. 
 
Step 7 
Once the request is processed there is a message in the ‘inbox’ confirming the change