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FAQ's

 

Transportation Contact Information:

Main Line: 303-387-0415 
Press 1 for the Castle Rock Feeder Area
Press 2 for the Highlands Ranch Feeder Area
Press 3 for the Parker Feeder Area

Submit a ticket with questions or concerns to the Transportation Department using our Onflo feedback tool.

 

Bus Route Information

Bus route information for the 2026-2027 school year will be available in the SMART tag™ Parent App by late July / early August. If you are eligible, and wish to utilize DCSD busing in the coming school year, be sure to indicate this during the Express Check-In process. 

** Please note Transportation services are not available to students who are open enrolled.

As a reminder, DCSD will again be following a rolling cancellation bus schedule this year. This allows us to offer more bus routes, even with a driver shortage. As a reminder this rolling cancellation schedule is for general education bus routes only.  Special Education students who have transportation as a related service will not experience any route cancellations. Please see the "Transportation for Students with Special Needs" tab for more information.

 

SMART tag™ Bus Pass Information

  • Students who are eligible for transportation are required to scan their SMART tag™ bus pass on and off the bus each time they ride. 
  • If you do not have a bus pass and are eligible for transportation services, passes can be requested at engaged.dcsdk12.org under the "Manage Transportation" link. If you do not see a link under your student's profile reach out to us via Onflo.
  • DO NOT PUNCH HOLES IN THE BUS PASS. You can place the bus pass in a clear plastic sleeve attached to a lanyard if needed. If a card is damaged or lost, a replacement bus pass can be requested at engaged.dcsdk12.org.  A $10.00 fee will be assessed for any bus passes issued in excess of 3 or more.  To request a new bus pass, please submit an Onflo request.
  • Only students that are eligible for transportation can ride the bus. We are unable to accommodate one day bus passes for students to ride home with other students on the bus. 
  • Students who receive specialized transportation services do not need to request a SMART tag™ bus pass. Your student's card will be distributed to their bus driver directly.
  • Bus passes for general education students will be distributed to students by their bus driver after an application has been submitted at engaged.dcsdk12.org. Students may ride in the interim while waiting for their bus pass. If your student needs a new bus pass issued, please submit this Onflo request.

If you have questions or concerns, we welcome the opportunity to address them via the feedback tool Onflo.

Transportation Fees

  • For the 2026-2027 school year the Annual Bus Pass is not available due to the rolling route cancellations
  • Transportation fees are approved by the Board of Education. Rides are $1.00 each way per student per Board Policy JQ-E  These charges will be billed on a quarterly basis to your student's MySchoolBucks account
  • Students who require Transportation and have a current Transportation IEP Page will not receive Transportation fees
  • Students who qualify for the Free and Reduced program through Nutrition Services will have Transportation Fees waived for the school year they qualify for the Free and Reduced program
  • BASE Trips are posted to MySchoolBucks then waived within one business week of the fee being posted. If the fees still reflect in your MySchoolBucks, please fill out an Onflo and Transportation will look into this