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Technical problems with MySchoolBucks.com?

The IT Support Center has fielded many inquiries regarding problems using the new lunch payment system, MySchoolBucks.com. One issue has been the inability to add a student to an account, and another encountered more often is the inability to add funds to your student's lunch account.

Should you encounter this issue, the main suggestion is to try an alternate browser. This means if you are using Chrome, Safari, Internet Explorer, Firefox, etc., and you are encountering odd behaviors when trying to navigate through MySchoolBucks.com, try to use a different browser. Clearing the temporary Internet files in your browser is also suggested (also referred to as deleting your browsing history, cookies, and cache).

Outside of the browser suggestion, you'll want to contact MySchoolBucks.com support directly by visiting their Contact Us page, where you'll find their phone number and support email address. As is usually the case, when a vendor provides direct support for their product, we'll usually suggest that route. If they've built the product, they most likely have more thorough resources and experience when it comes to supporting it!

 

August 12, 2014 | By nwmetzler | Category: Information Technology

District News

The Douglas County School District Board of Education welcomes Dr. Thomas S. Tucker into the role of Superintendent of Douglas County School District. Dr. Tucker officially leads the 68,000 student district as of July 1, 2018.

 

Nearly 1,500 Colorado students applied for the prestigious Boettcher Foundation Scholarship this year, with 42 being named recipients. Of those, the Douglas County School District (DCSD) is proudly home to four recipients.

 

When it comes to mental health services, communities traditionally focus on supporting kids as needs arise. This work is crucial for the safety of our students. Equally important, though, is prevention-based programming that can help, early on, prevent the social-emotional challenges our kids may be experiencing from escalating.