Emergency Communications


 2020 Crisis Comm Cover  

View the DCSD Parent Guide 
to Crisis Communications


Emergency messaging – did you get yours?

We want to ensure DCSD parents receive the emergency alerts most important to them.


What if I didn’t receive the alerts I want?
Log into the Infinite Campus Parent Portal (campus.dcsdk12.org) and click on “More” in the left-hand column. Navigate to “Family Information” and review your contact information. If you see an incorrect phone number or email, please update it in Infinite Campus, or contact the registrar at your child’s school to request an update.

Read more about using Infinite Campus Parent Portal here.


I received everything except a text message. How can I fix this?
You must select to receive text messages from our system. Confirm that you have selected to receive text messaging (SMS) for emergency and/or school notifications through Infinite Campus Parent Portal.

If you previously opted out and would like to opt in, text “YES” to 68453.


What phone number will my caller ID show when I get calls?
When you receive communication from the DCSD SchoolMessenger system, the number displayed will depend on the type of message. The two types of communication include:

Emergency Notifications (critical communications)
855-695-9448
(you may wish to add this number to your contacts)

Standard Notifications (lunch balance, event reminders, general communication)
877-279-4061
(you may wish to add this number to your contacts)


How will you contact me?
If there is an emergency at your child’s school (Lockout, Secure, Evacuation, Shelter, Hold, etc.) we will send information to all contacts in our system via phone, text and email.


How will you notify me of weather delays/closures?
We will notify you of a weather delay or closure via text and email only unless there is an extenuating circumstance, such as a last-minute change in school status. Weather closure/delay information will also be shared on our website, social media and mobile app, as well as with local media outlets.

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In compliance with Titles VI & VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act, the Genetic Information Nondiscrimination Act of 2008, and Colorado law, the Douglas County School District RE-1 does not unlawfully discriminate against otherwise qualified students, employees, applicants for employment, or members of the public on the basis of disability, race, creed, color, sex, sexual orientation, marital status, national origin, religion, ancestry, or need for special education services. Discrimination against employees and applicants for employment based on age, genetic information, and conditions related to pregnancy or childbirth is also prohibited in accordance with state and/or federal law. Complaint procedures have been established for students, parents, employees, and members of the public. The School District’s Compliance Officer and Title IX Coordinator to address complaints alleging sexual harassment under Title IX is Ted Knight, Assistant Superintendent, 620 Wilcox Street, Castle Rock, Colorado, complianceofficer@dcsdk12.org, 303-387-0067. Complaints regarding violations of Title VI, (race, national origin), Title IX (sex, gender), Section 504/ADA (handicap or disability), may be filed directly with the Office for Civil Rights, U.S. Department of Education, 1244 North Speer Blvd., Suite 310, Denver, CO 80204. Complaints regarding violations of Title VII (employment) and the ADEA (prohibiting age discrimination in employment) may be filed directly with the Federal Office of Equal Employment Opportunity Commission, 303 E. 17th Ave., Suite 510, Denver, CO 80202, or the Colorado Civil Rights Commission, 1560 Broadway, Suite 1050, Denver, CO 80202.