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Stakeholder Surveys

Following the completion of the fall sports season, the Athletic Trainers (ATs) of Douglas County School District (DCSD) reached out to the stakeholders (athletes, parents, and coaches) of our programs to seek feedback.  Stakeholders were provided a brief survey to ask their opinion on their school’s athletic trainers.  They were asked to score 1-5 (five being the highest) on five different metrics.  The results overall were very positive.  

 

 

Athletes

Coaches

Parents

“Athletic trainers are available to address my needs…”

4.09

4.6

3.99

“Athletic trainers are approachable (friendly, responsive, engaged)…”

3.95

4.6

3.99

“Athletic trainers provide the same high-quality care to every athlete, regardless of sports or level…”

3.89

4.5

3.84

“Athletic trainers communicate clearly, concisely, accurately…”

4.02

4.5

3.95

“Athletic trainers care about me and my health and safety issues…”

4.1

n/a

n/a

“Athletic trainers are clinically competent…”

 

4.6

3.99

Responses Received

147

89

357

 

Here are a few of the highlights of the fall stakeholder surveys.  

Athletes

  • “Miss Simms and Tony are very good to all of us.  They treat us very well, with kindness and great care.  I am thankful they are on our staff at RCHS.”
  • “The athletic trainers at Ponderosa are very committed to their job, and they always take the time to care for my specific needs as an athlete.”

Coaches

  • “Piper is amazing!!!”
  • “Our athletic trainers are amazing.  I'm impressed by the great job they do and all the long hours they put in.  We couldn't succeed in sports without them.”
  • “Tom is great. Very knowledgeable and caring for my players.”
  • “David Whitelock is informative- he is patient, spends time with the athletes (softball).  He is positive and well liked/respected by the entire team.  He is a very good teacher as well”

Parents

  • “Very professional and helpful staff!”
  • “I’ve had the opportunity to work closely with the two athletic trainers at Douglas County. Rachel and Tara are very knowledgeable and great with the kids. I’m very impressed.”
  • “Due to a concussion during football, we had the opportunity to work with Rachael Ticknell.  She was OUTSTANDING.  Her communications were simple, concise, timely and the care our athlete (as well as his parents) was excellent.  We felt safe decisions were being made and proper time and attention was being given to our son.  She REALLY knows her stuff.”
  • “Can't thank you enough for everything you've done to help our kids this year!”
  • “My son has used the trainers and is very pleased with their helpful advice.”
  • “Miss Sue at Chaparral is amazing!!!!”
  • “Sue Tymkew does an amazing job of taking care of all athletes. She pours her heart and soul into making sure the athletes get the care needed.  She works tirelessly to ensure she communicates to parents the needs of the injured athlete.  I am thankful for Sue’s knowledge and caring attitude toward my student athlete and all student athletes.”
  • “We have been at Highlands Ranch High School for 13 years and Tom Sylva has always been beyond amazing with the athletes.  My daughter tore her ACL twice in high school and she couldn't of had a better trainer!!!”

The athletic trainer group plans to repeat the surveys following the winter and spring sports seasons, with a few minor modifications:

  1. To allow for people to provide a “not applicable” option if they did not witness/experience certain components. 
  2. The group does also plan to clarify that the survey is NOT a survey of a particular team or coach – several comments were provided that had nothing to do with the athletic trainers.  While that feedback is important to the athletic department, it is not applicable to the athletic trainer survey.  

 

 

 

February 15, 2018 | By CSilberman | Category: Athletics and Activities

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