eLearning Hub

eLearning Hub

Parent Tech Support

DCSD (Canvas, Infinite Campus, loaner devices, etc.)

  • Contact Edgenuity support at 1-888-866-4989 and select option 1

*Please note: eLearning students needing tech support should contact their home school technical support staff (CRT). The Help Desk is not equipped to support direct student requests.

eLearning Support

If you have questions regarding your child(ren)'s teacher or assignments, please contact your child(ren)'s teacher first. For additional support, please contact the Administrator who oversees your child(ren)’s grade level and region (see below).


Family Resources

Visit the Family Resources page for additional resources such as child care assistance and programs, community services, internet access, technology, medical resources, and mental health resources.
Need Help?
Tech Support 

If you need assistance with your online account or device, please contact DCSD Parent Tech Support at parenttechsupport@dcsdk12.org or call 303-387-0001. 

Special Education Services

If you have questions or concerns regarding Special Education and related services, please reference this flow chart to identify the person to contact. 

Other Questions

If you have additional questions about the eLearning program, please email elearning@dcsdk12.org.

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In compliance with Titles VI & VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act, the Genetic Information Nondiscrimination Act of 2008, and Colorado law, the Douglas County School District RE-1 does not unlawfully discriminate against otherwise qualified students, employees, applicants for employment, or members of the public on the basis of disability, race, creed, color, sex, sexual orientation, marital status, national origin, religion, ancestry, or need for special education services. Discrimination against employees and applicants for employment based on age, genetic information, and conditions related to pregnancy or childbirth is also prohibited in accordance with state and/or federal law. Complaint procedures have been established for students, parents, employees, and members of the public. The School District’s Compliance Officer and Title IX Coordinator to address complaints alleging sexual harassment under Title IX is Ted Knight, Assistant Superintendent, 620 Wilcox Street, Castle Rock, Colorado, complianceofficer@dcsdk12.org, 303-387-0067. Complaints regarding violations of Title VI, (race, national origin), Title IX (sex, gender), Section 504/ADA (handicap or disability), may be filed directly with the Office for Civil Rights, U.S. Department of Education, 1244 North Speer Blvd., Suite 310, Denver, CO 80204. Complaints regarding violations of Title VII (employment) and the ADEA (prohibiting age discrimination in employment) may be filed directly with the Federal Office of Equal Employment Opportunity Commission, 303 E. 17th Ave., Suite 510, Denver, CO 80202, or the Colorado Civil Rights Commission, 1560 Broadway, Suite 1050, Denver, CO 80202.