Employee Assistance Program
Visit our Employee Assistance Program online or by phone at (866) 486-4334
Username: douglas county sd
Password: eap
Click here for more information on all the ways our EAP can be utilized.
Click here for a 3-minute walkthrough video on how to access care.
With Aetna’s EAP, employees can confidentially address and resolve their day-to-day personal and workplace challenges—resulting in a more focused and productive workforce. DCSD has provided up to 6 face-to-face sessions per employee and household member per issue per year. Counseling services are provided at no charge to employees and their household members.
The EAP is a no-cost benefit available to you and your immediate family members. The program is completely confidential. Through the EAP you have access to qualified and experienced mental health professionals who can assist you in dealing with a range of personal and work-related issues. The EAP is available 24 hours a day, 365 days a year.
Need immediate assistance for a crisis? Click here for more information. Employers, as well as employees, can call the Crisis Support line and speak to a clinician about the crisis. If a person in crisis won't call them or go to one of the free walk-in centers, they have a mobile unit that will come to the person and assess the person.