Douglas County School District

Balanced Scorecard

FAST / Audit

Red

=Urgent

Yellow

=On Watch

Green

=Maintenance

R

Y

G

Target

Results

Target 6 6 6 6 6 6

Results N/A N/A 25 9

Target 0% 0% 0% 0% 0% 0%

Results N/A N/A N/A 0%

Target 4.25 4.25 4.25 4.25 4.25 4.25

Results 4.03 3.98 N/A 3.95

Results 1200 1200 1600 2500

Target 98% 98% 98% 98% 98% 98%

Results 97% 97% 97% 98%

Target 100% 100% 100% 100% 100% 100%

Results 100% 100% 100% 98%

Target 18 18 18 18 18 18

Results 41 36 28 38

Target 95 95 95 95 95 95

Results 188 122 130 150.00

Target 3.40 3.40 3.40 3.40 3.40 3.40

Results N/A N/A N/A 3.51

Target Yes Yes Yes Yes Yes Yes

Results Yes Yes Yes No

Target 33% 33% 33% 33% 33% 33%

Results N/A N/A 12% 33%

Middle Schools Results N/A N/A 29% 100%

High Schools

Results N/A N/A 25% 100%

Target 80% 80% 80% 80% 80% 80%

Results N/A 78% 88% 85%

Middle Schools Results N/A 91% 100% 74%

High Schools

Results N/A 88% 85% 84%

Target Yes Yes Yes Yes Yes Yes

Results N/A N/A N/A Yes

Target <or= .09 <or= .09 <or= .09 <or= .09 <or= .09 <or= .09

Results N/A 0.04% 0.05% 0.03%

% of total General Fund Budget FAST %

# of trainings

Priority

5. Finance

2. Staff Focus

3. Stakeholder Focus

4. Process Management

Business Office Internal Survey FAST

2002-

2003

Effective Use of Resources

Responsive Governance

1. Leadership

Policy Performance Measure Data

Supplier

Unit of Measure

2007-

2008

On-going trainings of FAST staff FAST # of trainings

2003-

2004

2004-

2005

2005-

2006

2006-

2007

FAST # of calls

Telephone help desk support FAST % within 24 hours

Telephone help desk support

Mean (1-5 scale)

District trainings - Individual FAST

Satisfaction of trainings FAST % satisfied

District trainings - Group

Operated within department

budget

FAST Yes/No

Employee turnover FAST % of turnovers per year

FAST # of trainings

Updated Policy & Procedures

Manual each year

FAST Yes/No

External Survey (Internal

customers)

FAST Mean (1-4 scale)

EL 1.7.8

EL 1.7.8

Completed audits of schools

Elementary Schools

Audit Score

Elementary Schools

AUDIT % per year

Page 1

2/16/2007

Version #10