Douglas County School District

Balanced Scorecard

ChildCare

Red

=Urgent

Yellow

=On Watch

Green

=Maintenance

R

Y

G

Target N/A <7 <7 <7 <7 <7

Results N/A 7.2 6.7 6.8

Target 6 per yr

75%

6 per yr

75%

6 per yr

75%

6 per yr

75%

4 mtgs

75%

4 mtgs

75%

Results N/A 4 mtgs

58%

5 mtgs

69%

4 mtgs

73.3%

Target 4.25 4.25 4.25 4.25 4.25 4.25

Results 4.03 3.98 N/A 3.95

Target 3.20 3.20 3.20 3.20 3.20 3.20

Results N/A 3.62 3.64 N/A N/A

Target >50%

savings

>50%

savings

>50%

savings

>50%

savings

>50%

savings

>50%

savings

Results N/A N/A 55% 50%

Target 3.40 3.40 3.40 3.40 3.40 3.40

Results N/A N/A N/A 3.50

Target 4.00 4.00 N/A 4.00 4.00

Results N/A 4.75 4.91 N/A

Target N/A N/A N/A 15 30 30

Results N/A N/A N/A 10

Results N/A 32% 60% 60%

Sound financial management:%

programs w/ 3mos. reserve

CHILDCARE % with 3 month reserves

Automate and standardize

bookkeeping systems

CHILDCARE # of sites converted to

ProCare

Fee comparisons with local

childcare providers: %

savings

Customer satisfaction rating

(External customers)

CHILDCARE Customer satisfaction avg.

rating (1-5 scale)

External survey (Internal

customers)

CHILDCARE

CHILDCARE

Highest quality care at affordable

price

CHILDCARE

2007-

2008

Childcare Leadership Meetings:

Avg. Participants / # per year

CHILDCARE # of mtgs and % of

Childcare Directors in

attendance

2003-

2004

2004-

2005

2005-

2006

Avg # of inspection

violations

2002-

2003

Safe, fun, enriching, and

developmentally appropriate

environment

Mean (1-5 scale)

Customer satisfaction

rating Avg. 4 point scale

Effective Use of Resources

Responsive Governance

1. Leadership

Policy Performance Measure Data

Supplier

Unit of Measure 2006-

2007

Compliance with State regulations CHILDCARE

Mean (1-4 scale)

Priority

5. Finance

2. Staff Focus

3. Stakeholder Focus

4. Process Management

Business Office Internal Survey CHILDCARE

Page 1

2/16/2007

Version #10