Application Support Team The
Application Support team provides 1st and 2nd level support, as well as
training, and testing of enterprise applications as defined
by ITS management. Currently, Infinite Campus, First Class,
and Kronos are supported by the team. This support will
continue to expand to include additional applications. Team Members | Kristin Homer | Valerie Locke | | Donna Rastberger | Mina Parthasarathy | | Kristin Hayes | Mary Kay Hansen | | Sheryl Shipton | Sue Thompson | | Anita McLain | Charles Henrikson |
How to contact us:
-
Helpdesk ticket - Helpdesk tickets help us track our workload and
priorities and are automatically routed to the
Application Support Specialists for those
applications we support. Training questions may also be directed
to us in this manner.
Application Support Team Hotline - within district, we may be
contacted via our hotline at 303-387-0001.
Questions or Issues regarding Infinite Campus? - Contact your Building Coach
- Your Building Coach will enter a Helpdesk ticket if necessary
- Call the Application Support Team hotline at 303-387-0001
Any additional questions or concerns regarding the team should be directed to Shelley Tailer, Application Support Manager.
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